WHERE DO YOU SHIP FROM?

Everything in the shop ships from my studio in London, UK. 

HUH? WEREN'T YOU IN NEW YORK?

Yes indeed! From 2012 - 2021, the shop and I were based in New York, but I've now relocated both myself and my business back home to the UK. But I ship worldwide, so the new location shouldn't affect availability.

HOW CAN I FIND MY RING SIZE?

There are lots of ways to do this. The best thing of course is to go to a jewellery store and get measured - almost any jeweller will offer this service for free. Next best is to take a ring that already fits, and measure its inside diameter. You can calculate your ring size from this measurement here. 

I do not recommend measuring the circumference of your finger with a piece of paper or string. In my experience this gives very inaccurate readings.

I ONLY KNOW MY RING SIZE IN UK / EUROPEAN SIZES!

No problem. You can convert your ring size here.

DO YOU DO CUSTOM WORK?

I currently don't offer fully custom jewellery pieces - e.g. entirely new designs. However, almost any existing designs can be made to order, and many existing designs can be customised. More information can be found on our bespoke page. 

I open my books for made-to-order pieces every few months, take on a batch of commissioned orders, and then close my books again while I work on those orders. You can sign up to my mailing list at the bottom of this page to be notified when my books next open.

CUSTOMER SERVICE

Datter Industries is a tiny enterprise, so please be patient when waiting for an email response. We get to everything as soon as we can, but it may take a few days to get to your message. We really appreciate your patience.

HOW DO I LOOK AFTER MY JEWELLERY?

Please see our "Jewellery Materials and Care" page for information. 

DO YOU SELL WHOLESALE?

At the moment I am not able to offer my pieces for wholesale. I hope I may be able to offer certain items for wholesale again in future.

WHERE CAN I SEE YOUR ILLUSTRATION AND ARTWORK?

Well hey, thanks for asking. You can find my illustration portfolio here, and my instagram (where there's a much wider range of work on show) here.